This place is perfect for me! I appreciate the free internet access, comfortable king-sized bed, and 24-hour reception. The staff was very kind to my elderly parents during our first visit. I’m looking forward to coming back for Easter!

My best decision yet!

After a restful night, I appreciated the large, comfortable room and the friendly staff. The breakfast was a delightful bonus, especially the Texas-shaped waffles, making it truly feel like home. Despite some carpet wear, my stay was wonderful, and I would definitely return for another visit soon!

Request an upgraded room if available, as some have better amenities and views than others during renovations.

We visited for a family gathering and found the stay quite comfortable overall. The room was clean and spacious, which was perfect for our needs. The location was conveniently close to our family and local shopping areas. However, I did notice some issues with the bathroom maintenance, and we had some trouble getting enough towels. Despite these minor hiccups, I appreciated the friendly service from most of the staff, especially the one who helped with our room problems.

Our stay was pleasant with a super comfy bed and a great breakfast that was free! However, the older carpet and furniture could use an update.

during my summer holiday, my stay exceeded expectations. the king room was spacious and the flat-screen tv was a nice touch. the breakfast options were plentiful and delicious, especially the texas-shaped waffles.

breakfast hours could be extended.

The rooms were comfy, and we loved relaxing after hiking in the Sam Houston National Forest and enjoying some boating nearby. The flat-screen TVs were a nice touch too. The staff was friendly, making our stay even better.

One downside was that breakfast could use some improvement. The eggs didn't taste real, and the bacon was overly greasy.

Staying at Best Western Inn & Suites Cleveland was a delightful experience! The room was spacious and comfortable, featuring a cozy seating area where I could relax. The staff was incredibly friendly and helpful during our stay.

Breakfast options could be improved.

Comfort with Room for Improvement

My family enjoyed our stay, especially the spacious room, but the morning wake-up call from housekeeping at 7:30 AM was a bit too early for us! Loved the soft bedding and the flat-screen TV. A dining upgrade would enhance the overall experience.

The room was clean and spacious, and I appreciated the easy check-in process. the flat-screen TV added a nice touch.

Clean and comfortable room, but free parking was limited during our stay.

Great stay near family!

We spent 4 nights in a King Suite. The staff were super friendly and helped us feel right at home. The room was clean and comfy. The location was perfect for visiting family and hit up nearby shopping. The picnic area was a nice bonus! Just wish the breakfast had more variety.